Terms & Conditions

Effective Date: 27 July 2026
Website: www.prontoaccess.com.au
Business Name: Pronto Access Pty Ltd
ABN: 35 623 050 297
Contact: Tom
Email: tom@prontoaccess.com.au

1. Acceptance of Terms

1.1 By accessing, browsing, or using this website (the Site), operated by Pronto Access Pty Ltd (“we”, “us”, or “our”), you agree to be bound by these Terms and Conditions (Terms).

1.2 If you do not agree to these Terms, you must immediately cease using this Site.

1.3 We reserve the right to amend these Terms at any time. Your continued use of the Site following any updates indicates your acceptance of the revised Terms.

 

2. Website Use and Conduct


2.1 You agree to use the Site only for lawful purposes in accordance with these Terms and applicable Australian Commonwealth, State, and Territory laws.

2.2 You must not:

  • Use the Site to transmit spam, malicious code, or viruses.
  • Attempt to gain unauthorised access to our servers, databases, or systems.
  • Use automated scrapers, bots, or data extraction methods without our written consent.
  • Impersonate any person or entity, or misrepresent your affiliation with Pronto Access.


3. Accounts and Security


3.1 If you create an account or request a quote/booking via the Site, you are responsible for maintaining the confidentiality of your login details and password.

3.2 You are responsible for all activities that occur under your account or booking portal.

3.3 We reserve the right to suspend or terminate accounts, refuse service, or cancel equipment quote requests at our sole discretion if we suspect unauthorised or illegal activity.


4. Products, Equipment Enquiries, and Hire Terms


4.1 The information on this Site regarding equipment availability, specifications, lifting capacities, and rates (including scissor lifts, boom lifts, and telehandlers) is provided for general informational purposes.

4.2 Submitting a form or quote request via the Site does not constitute a binding hire agreement. All equipment hires are strictly subject to Pronto Access signing a formal Master Hire Agreement or credit agreement with you.

4.3 We make reasonable efforts to ensure accurate equipment specs, but you are responsible for verifying that equipment is suitable for your site, ground conditions, and access requirements.

5. Intellectual Property


5.1 All content on this Site—including text, graphics, logos, images, machinery spec sheets, software code, and layout—is owned by or licensed to Pronto Access and is protected by Australian and international copyright and trademark laws.

5.2 You are granted a limited, non-exclusive, non-transferable license to view and print pages for your personal or internal business use. You may not reproduce, modify, or distribute Site content without our explicit written permission.

6. Australian Consumer Law & Guarantees

 

6.1 Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law (ACL), set out in Schedule 2 of the Competition and Consumer Act 2010 (Cth).

6.2 Nothing in these Terms operates to exclude, restrict, or modify any statutory consumer rights, guarantees, or remedies under the ACL that cannot lawfully be excluded.

6.3 To the maximum extent permitted by law, where our liability cannot be excluded but can be limited, our liability for failure to comply with a consumer guarantee is limited to:

  • In the case of services: re-supplying the services or paying the cost of re-supplying them.
  • In the case of goods: repairing or replacing the goods, or paying the cost of repair or replacement.

7. Disclaimers and Limitation of Liability

 

7.1 While we strive to maintain correct and up-to-date information, the Site is provided on an “as is” and “as available” basis.

7.2 To the fullest extent permitted by law, Pronto Access excludes all implied representations, warranties, or conditions regarding Site availability, operational uptime, or freedom from technical errors or computer viruses.

7.3 Pronto Access will not be liable for any indirect, incidental, special, or consequential loss, loss of profit, business interruption, or site downtime arising out of or in connection with your use of (or inability to use) this Site.

8. Third-Party Links and Tools

 

8.1 This Site may contain links to third-party websites, payment gateways, or embedded widgets (e.g., location mapping, finance portals).

8.2 We do not endorse, control, or take responsibility for the content, privacy policies, or practices of any third-party sites. You access third-party links at your own risk.

9. Privacy Policy & Automated Processing

9.1 Your privacy is important to us. Our collection, use, and disclosure of personal information via the Site are governed by our Privacy Policy, which complies with the Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs).

9.2 Where automated tools, credit scoring, or algorithmic systems are used to process trade account applications or instant quote estimates, processing details are outlined in our Privacy Policy.

10. Governing Law

 

10.1 These Terms are governed by and construed in accordance with the laws of New South Wales, Australia.

10.2 You submit to the non-exclusive jurisdiction of the courts operating in that State or Territory and any courts entitled to hear appeals from them.

11. Contact Us

 

If you have questions regarding these Terms or need to issue a formal notice, please contact:

Company: Pronto Access Pty Ltd
Attention: Managing Director
Address: PO Box 4177 Bexley North NSW 2207
Email: tom@prontoaccess.com.au
Phone: 0419 111 758

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